Keeping you safe.

We are reopening our face-to-face service on Wednesday 2nd December.

Our online treatment will remain available alongside our face-to-face support.

Last update: 1/12/2020

We are excited to announce that we will be reopening our face-to-face service on Wednesday 2nd December. Our online treatment will remain available, as always, alongside our face-to-face treatment.

We recognise that the pandemic is still a cause for concern and anxiety for many, but we also understand that there’s a real need for our in-person service.

Our specialist team have prepared the building in line with Covid-19 safety guidelines and we have undergone rigorous risk assessments to ensure we will keep our clients, carers and staff safe every day.

Since launching our online treatment earlier this year, we have been able to respond very much in the here and now, learning from our clients about what they need to support them, and exploring together the specific difficulties that they are experiencing.

Lockdown introduced a way of living that none of us could have predicted, planned or wished for, but the opportunity for resilience and strengthening determination in recovery has not been missed.

Our focus on reopening has been in part informed by this, and as such the team are on hand to support people as they make the transition back into treatment, and ultimately back to everyday life.

We understand the importance of feeling safe, particularly when in recovery from an eating disorder and engaging in treatment.

We pledge to work collaboratively and transparently with our clients whilst prioritising safety for all.

Orri is, and always will be, a place of refuge for those seeking support in their journey – nurturing hope and resilience in recovery.

How we provide treatment that keeps you safe.

  1. We have fitted our building with signage, screens and sanitising stations
  2. We have analysed each of our 15 therapy rooms and fitted social distancing signage to determine safe occupancy levels per room and implemented procedures to mitigate cross-infection risk
  3. We have analysed and refined our treatment to ensure that clients have the most amount of support whilst keeping their health and safety priority
  4. We have updated our policies, procedures and clinical governance protocols
  5. We have analysed the assessment procedure and implemented a pre-Orri visit screening tool
  6. We have organised regular deep cleans of the building and furniture
  7. Our staff will be trained and provided with appropriate PPE and a rota to ensure we have full control over who enters and exits the building

We know that it’s a brave decision to enter treatment and that the anxiety surrounding Covid may exacerbate the need to be brave. As such, we are more than happy to talk to you in more detail about the measures we have taken to ensure your safety.

Our responsibility.

We are here to help people overcome eating disorders and deliver the highest standard of care to individuals and their families.

All of our treatment services are compliant with NICE Guidelines and Royal College of Psychiatrists recommendations. Furthermore, each one of our therapists is registered and/or accredited with one or more of the organisations below, which all comply with the individual association standards and undergo strict recruitment and supervision procedures. 

British Association for Counselling and Psychotherapy

British Psychological Society

Health and Care Professions Council

British Association for Behavioural and Cognitive Psychotherapies

United Kingdom Council for Psychotherapy

Association of Family Therapy

Want to learn more? We’re here to talk it through.

Column 1

Column 2